Customer Testimonials for Auto Service Mall Inc.

“Auto Service Mall is credible and trustworthy. Multiple times I have taken them my 10 year old car with an expensive problem and they manage to repair the problem at a very low cost. They always try their best to only fix what is needed. They never add on for extra charges. They're fair and honest. I have always been satisfied with their work.”

“ I've been using them for almost 20 years for all the stuff I don't have the tools or the time to do and they have been great. They only fix what needs to be fixed and don't go for selling a bunch of extras. In response to Cheng Tang and his poor experience, what he describes doesn't seem to be a problem. If he got new brakes and rotors then he should expect to have the rusty original drums on the back. Rear drums are infrequently, if ever, replaced. The dust you saw on the inside means your brakes are working. That would be brake dust generated from the friction between the brake pads and the drum. Your rotors are on the front of the car and should have been nice and shiny when took the car home. It is possible that they made a mistake, everybody does but if there's a real problem they will make it good. At least that has been my experience over the last 20 years.”

“You guys are the absolute best. Not only do you treat your custmers very well but you consistently deliver great quality service. I love that you always seem interested in helping me save money by only recommending necessary reparis and then charging very reasonable prices for your work. Recently I had my car in for brake service on a Friday and you locked it up and let me take it home that evening, while trusting me to call you the next Monday to make payment. That is totally unheard of and very much describes your approach to business and customer service. I have been using you for auto repairs for over 20 years and will remain a loyal customer for many, many more.”

“On two occasions the team here has exceeded my expectations. I have a Chrysler that *had* electronic issues. Not any more, Auto Service Mall diagnosed it correctly, they were patient & knowledgeable. They communicated with me as they did the diagnostics. I highly recommend this business for auto diagnostics and repair.”

“Always great, honest service that I can trust from Auto Service Mall. Both Ken & Tom are always good about keeping me up to speed w/ what's happening. Really glad I found them!”

“Always a pleasure to deal with the folks at Auto Service Mall.”

“The service and quality of work here is fantastic. I found this place by accident and it is the best thing that could have happened for my vehicles.”

“We have been taking our cars to Auto Service Mall for years. Most recently I had car trouble out of state, and called Kenny for advice. He went above and beyond what any mechanic should do to help me navigate through the ordeal. They have always been fair, knowledgeable and approachable. I would never hesitate to bring any car there for repairs. Thanks again Kenny!!!”

“These are the best of the best mechanics; staff is wonderful, courteous, efficient and very good with older cars. The prices are decent and honest. They are also willing to try to find the problems”

“It is hard to find a good, honest auto mechanic service, but Auto Service Mall is just that. They take great care in diagnosing the problem and giving the customer the best repair value possible. They are really good at what they do and I highly recommend them.”

“I have been taking my vehicles to Tom and Kenny for over 5 years now and have never been disappointed with their service. They take the time to explain what is being done to you car, and are very honest and up front about what the problem is. I've had them do minor work from brake lines to replacing my transmission on my truck. All quality professional work with no complaints ever. I recommend the Auto Service Mall to anyone who wants an honest mechanic that has the knowledge and equipment to do the job right the first time. They are both great guys as well. Highly recommended.”

“We've been using Auto Service Mall for many years. Tom & Kenny are especially incredible - very honest, reliable, extremely competent. Highly trustworthy. Wouldn't take our vehicles anywhere else.”